Account-Based Marketing Manager

Job Description

Position Type: Full Time

Job Location: Minneapolis, MN

Position Summary

We are seeking a dynamic and results-driven Account-Based Marketing Manager to join our innovative company. The Account-Based Marketing Manager will be responsible for managing customer relationships and executing marketing campaigns that drive business results. This role involves working with customers to understand their needs while developing and executing strategic marketing plans to reach customers (approximately 70% of the duties). In addition, the role continues through the customer journey with order fulfillment (approximately 20% of duties) and coordinating with internal teams to maintain retail product inventory (approximately 10% of duties). The ideal candidate will have a strong background in marketing, excellent communication skills, and a proven track record of managing customer accounts.

Essential Duties and Responsibilities

  1. Develop and implement marketing campaigns across multiple channels, including digital, print, social media, and events.
  2. Identify opportunities for account growth and new business development.
  3. Implement clear communication of product value propositions, features and benefits, and competitive advantages to customers through all marketing channels.
  4. Build and maintain strong, long-lasting customer relationships.
  5. Implement a positive customer experience throughout the entire sales, shipment, and customer support cycle.
  6. Monitor incoming orders, coordinate shipping and track retail product inventory.
  7. Develop and implement strategies to retain and develop incremental growth in new and existing customer accounts.
  8. Conduct market research and competitive analysis to inform strategic decisions.
  9. Monitor and analyze campaign performance, providing insights and recommendations on optimization, industry trends, and best practices.
  10. Prepare and present regular updates on account status, new opportunities, challenges, project plans, and performance reports to commercial and senior management teams.
  11. Liaise between commercial and internal teams to ensure clear communication and smooth execution of campaigns.
  12. Manage project timelines, resources, and budgets to ensure successful delivery.

Qualifications

  • Bachelor’s degree in marketing, business administration, communications, or a related field.
  • 3-5 years of experience in marketing, account management, or a related role.
  • Excellent communication, presentation, analytical, and interpersonal skills.
  • Proven experience managing customer accounts and delivering marketing campaigns.
  • Experience in digital marketing and a solid understanding of online platforms and tools.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Proficiency in marketing tools and platforms (e.g., Google Analytics, CRM software, social media platforms).
Why Choose Exreprotein As Your Next Career Move?

At Exreprotein, we’re more than a workplace – we’re a growing biotechnology business driven by innovation, passion, and purpose. The products we develop support research in fields such as stem cell research, immunology, cancer research, regenerative medicine, and cellular therapy. Our mission is to deliver comprehensive solutions to expand the horizons of scientific knowledge and improve outcomes in medical research.

We are looking for talented individuals who are results-driven, collaborative, and ready to grow their career. Join our dynamic team where your ideas are valued, your growth is supported, and your contributions help shape the future.

Physical Demands and Work Environment
  • An employee, to successfully perform the essential functions of this position, requires extended sitting or standing at workstation or at desk.
  • The employee should be able to lift 50 pounds, if necessary.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To Apply:

Please send your resume and a one-page cover letter as a single PDF file to careers@exreprotein.com 

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